Privacy Policy

Introduction

At Recap, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the app.

App Privacy Details

In accordance with Apple's App Store guidelines, we provide the following summary of our data collection practices. You can also view this information in the "App Privacy" section of our App Store listing.

Data Collected and Its Uses

Note: Our app does not track you across other apps and websites owned by other companies, and we do not sell your data to third parties for advertising purposes.

Information We Collect

We collect information that you provide directly to us when you:

• Register for an account
• Input data related to memory exercises and activities
• Communicate with family members through the app
• Track progress and memory improvements
• Contact our support team

How We Use Your Information

The information we collect is used to:

• Provide, maintain, and improve our services
• Create personalized memory exercises
• Generate progress reports for patients and family members
• Communicate with you about updates, security alerts, and support
• Analyze usage patterns to enhance user experience

Detailed Data Collection Practices

In accordance with Apple's App Privacy guidelines, we provide detailed information about the specific types of data we collect:

1. Contact Information

• Name: Used to personalize your experience and identify users within family groups
• Email Address: Used for authentication, account recovery, and important notifications

2. User Content

• Photos: Optional photos you upload to associate with memories and questions
• User-Generated Content: Responses to memory prompts, custom questions, and notes

3. Usage Data

• Product Interaction: How you engage with features, time spent on different activities
• Performance Data: Used to improve app functionality and user experience

4. Health-Related Information

• Memory Activity Metrics: Aggregated data about memory performance and cognitive exercises
• Progress Tracking: Historical data showing changes in memory recall performance

App Tracking Transparency

In compliance with Apple's App Tracking Transparency framework:

• Our app does not track your activity across other companies' apps or websites
• We do not share your identifiable information with data brokers
• We do not use your data for targeted advertising purposes
• Any analytics we perform is solely to improve our own app functionality

Data Processing and Storage

Most data processing occurs directly on your device. When data is transmitted to our servers, it is:

• Encrypted during transmission using industry-standard protocols
• Stored in secure, access-controlled databases
• Regularly backed up to prevent data loss
• Retained only as long as necessary for the purposes stated in this policy

Data Security

We implement appropriate security measures to protect the security of your personal information. However, please note that no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Third-Party Services

Our app may contain links to third-party websites and services. We are not responsible for the content or privacy practices of these third-party services. We encourage you to read the privacy policies of any third-party services you visit.

We use the following third-party SDKs:

• Analytics: To monitor app performance and user experience
• Crash Reporting: To identify and fix technical issues
• Cloud Storage: To securely store and sync your data

All third-party services we use adhere to strict privacy and security standards.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request copies of your personal data
• Rectification: Correct inaccurate or incomplete information
• Erasure: Request deletion of your personal data
• Restriction: Limit how we use your data
• Data Portability: Receive your data in a structured, machine-readable format

To exercise these rights, please contact us at privacy@recapapp.com.

Privacy Choices

Within the app, you can:

• Update your profile information in the Account Settings
• Choose what information to share with family members
• Delete content you've created, including photos and responses
• Opt out of optional analytics collection

Children's Privacy

Our app is not intended for children under 13 years of age, and we do not knowingly collect personal information from children under 13. If we learn we have collected personal information from a child under 13, we will delete that information promptly.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top. For significant changes, we may also provide a more prominent notice or send an email notification.